Our Services

Market Research

Anova consulting delivers market research solutions tailored to our client's specific needs, as it is our firm’s belief that "one size fits all" approach to research is ineffective. Prior to commencing any study, we invest considerable time/resources to understand our client's specific business problem and design an optimal market research plan based on those specific needs. Understanding the overall business objective of our clients is our key to developing meaningful research. We are expert in literally every statistical methodology, in statistical software packages like SPSS, MINTAB, STATGRAPH, AMOS, and with virtually any experimental design. At Anova, we can guarantee that your research questions will be studied properly, that your sample size will be adequate to obtain a statistically significant result, that your data will be analyzed optimally, and that you will have a dedicated team available to answer any questions that you may have regarding the results of the research.

We have the ability to collect data from traditional focus groups, phone or online surveys, in-depth live interviews, journaling, bulletin boards, social network groups, or private placements. From there, our analytical team can take over the project and deliver the absolute best in reports, along with consulting geared towards optimizing the implementation of what we’ve recommended.

Often clients approach us with a bias towards a certain sampling or analytic methodology, but without a complete understanding of the best way to reach their desired audience and answer their research questions. We can create samples and methodologies that are unbiased (depending on your needs) representative of the population you’d like to study, and that are accurate.

When a project calls for advanced analytics, we offer our clients the following services:

Survey instrument development (e.g., confirmatory factor analysis, reliability testing, validation)

Modeling tools (e.g., multiple regression, structural equation modeling AMOS). Experimental design creation and analysis (e.g., advanced online experiments, full-profile conjoint)

Having conducted hundreds of research studies, Anova has the ability to blend quantitative and qualitative analyses, along with the ability to engage in statistical analyses of literally any complexity (MSc, PhD levels). Our methodological background enables us to not just report numbers but rather to understand what they mean in context.

We can deliver outstanding results with an ultra-fast turnaround time and for an affordable price. If you're planning to invest in market research, then we are able to assist you in obtaining a high return on that investment.

Six Sigma

Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing the variability in manufacturing and business process. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified targets. These targets can be financial (cost reduction or profit increase) or whatever is critical to the customer of that process CTQ (cycle time, safety, delivery, etc.)

Six Sigma is a data-driven decision making methodology designed to create a defect-free process. The term Six Sigma itself implies that a process produces only 3.4 defects per million opportunities. At Anova, through the DMAIC methodology, with our expert in Six Sigma Master Black Belt level, we are ready to help you implement Six Sigma in any business environment to identify the root cause of a problem.

Customer Satisfaction / Loyalty

A large factor in determining the likelihood of success and profits in an organization is customer satisfaction. When there is customer loyalty the customer retention rate is high and business results tend to follow.

There exists an interaction between the desired results and customer satisfaction, customer loyalty and customer retention. They may go by other names such as patients, clients, buyers, etc. Without the customer it is impossible for any business to sustain itself. Achieving the desired results is frequently a result of customer actions.

Any business without a focus on customer satisfaction is at the mercy of the market. Without loyal customers eventually a competitor will satisfy those desires and your customer retention rate will decrease.

At Anova, through using our statistical methods, we’re ready to help you discover the best possible ways to Satisfy, reward, connect with your customers so that they’ll stay longer and buy more.

Service Quality

Identifying what aspect of service should be improved requires understanding of the customer satisfaction with its links to the service process as well as the outcome from that process. At Anova, we are experts in determining and measuring the gap between what customers expected and their perception of the service provided in a service encounter. We also have expertise in statistically linking customer perceptions of service processes with customer satisfaction, retention and loyalty.

Inventory Management

At Anova, we have extensive experience in the field of Inventory Control. Some of the most effective cost reduction programs will be found from optimizing the methods you use in controlling your company's inventory. We can help you improve your inventory turns, help you with cycle counts and physical inventories, help with costing and valuation of your inventory, We can also help design and implement your Just In Time inventory system. We can help you designing your retail layout.

Forecasting And Demand Management

Forecasts are vital to every business organization and for every significant management decision. Forecasting is the basis of corporate long-term planning. The purpose of demand management is to coordinate and control all sources of demand so productive system can be used efficiently and the product delivered on time. Whether your business is seasonal or not, we at Anova have the expertise to help you develop consistent, meaningful, accurate and reliable forecast.

Credit Analysis and Scoring

Anova has expertise in predicting probability of default for firms and/or individual investments. Our default probability analysis provides an opinion on the relative ability of an entity/investment to meet financial commitments, repayment of principal, insurance claims, or counterparty obligations.

This is often invaluable for firms that would like an unbiased third party to perform the default probability analysis.

At Anova, we use a hybrid approach encompassing statistical methods and using both accounting and market data to predict probability of default with structural and reduced-form models.

At Anova, we use Arena software, which enables you to bring the power of modeling and simulation to your business. It is designed for analyzing the impact of changes involving significant and complex redesigns associated with supply chain, manufacturing, processes, logistics, distribution and warehousing, and service systems. At Anova, through the use of Arena software, we provide the maximum flexibility and breadth of application coverage to model any desired level of detail and complexity.